Terms of Service

Welcome to Artsi Jewellery.
By accessing or purchasing from our website, you agree to the following Terms of Service.
Please read them carefully before using our site.

1. General

Artsi Jewellery reserves the right to update or modify these Terms at any time. Continued use of the website means you accept any changes.

2. Products & Descriptions

We make every effort to display product colors, details, and sizes as accurately as possible.
However, since many items are handcrafted, slight variations may occur.
These variations are not considered defects.

3. Pricing

All prices listed on our website are accurate at the time of display.
We reserve the right to change prices at any time without prior notice.

4. Orders

Once an order is placed, you will receive a confirmation email.
Orders may be canceled only within 24 hours, depending on processing status.
We reserve the right to refuse or cancel an order at our discretion (e.g., payment issues, stock availability).

5. Shipping

Processing time typically requires 2–4 business days (may vary).
Shipping timelines depend on your location and courier service.
We are not responsible for delays caused by the shipping carrier or customs.

6. Returns & Exchanges

We accept returns/exchanges within 7 days of delivery for unused items in original packaging.
Custom or personalized items are non-returnable.
Customers are responsible for return shipping cost unless the item arrived damaged or incorrect.

7. Custom Orders

Custom orders require full payment upfront and are final sale.
No modifications or cancellations are accepted once production has started.

8. Payments

We accept major payment methods displayed at checkout.
By providing payment information, you confirm that you are authorized to use the payment method.

9. Limited Stock

Some products are limited edition.
Once sold out, they may not be restocked.

10. Intellectual Property

All content on this website — including images, designs, text, branding, and logos — is the property of Artsi Jewellery.
It may not be copied, reproduced, distributed, or used commercially without written permission.

11. Privacy

We respect your privacy.
Personal information collected during orders is used only for processing and delivery.
We do not sell or share your information.

(You may link to your Privacy Policy here.)

12. Liability

Artsi Jewellery is not responsible for:

• Incorrect address provided by customer

• Allergic reactions (please check materials)

• Delays due to courier/customs